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Core Features

Everything your team needs to manage conversations at scale.

Live Visitor Tracking

See active visitors and start proactive chats.

Shared Team Inbox

No more lost chats when agents change shifts.

Canned Replies

Answer common questions in one click.

Chat Tags

Label leads by intent, source, and status.

Agent Routing

Route chats by department or language.

Analytics Dashboard

Track response time, CSAT, and conversions.